Bidirectional Charging System Troubleshooting in Avon, Indiana

A transfer switch fault can interrupt home backup power, but GMB Electric needs to assess the system to identify the cause. Other equipment in the power path can also affect supply. Tell us whether the charger displays a fault and which circuits aren't working. We'll use those details to guide our assessment.

A description of the fault helps us understand your charging system problem.

• Tell us what the charger displays.
• Identify the circuits that lost power.
• Describe when the problem occurs.

A photo of a displayed message may also help explain what you're seeing. Let us know about access to the charger and electrical panel when you request an assessment.

No, repeated breaker trips call for an electrical assessment, not repeated resets. Leave the breaker alone and tell us what happened before it tripped. We'll assess the affected circuit and discuss the work needed. Avoid opening the panel or touching wiring while you wait for the assessment.

The affected electrical equipment and the work needed to reach it help determine the quote. A fault confined to an accessible connection presents a different scope from work involving the panel or related circuits. We'll discuss our findings and the proposed work with you, so you can request a quote for your situation.

Yes, we can discuss electrical repairs after we identify the fault and its scope. The work needed depends on what we find in the charging system or the property's electrical path. We'll explain the findings and proposed work before you decide how to proceed.

A whole-property outage may involve the utility supply, so check with your utility about an area outage. A charging system fault can also affect backup power at the property. Tell us what has lost power and whether the charger shows a message. That information helps us understand the electrical problem you're reporting.